I have noticed that a lot of people have visited my review form and will have likely given a star rating, hit submit and then gone to the next page which asks them to leave a review. But most haven’t done that. I guess many will be thinking “well, I left a 5 star rating, I don’t need to leave a video or text review”.
So they think they’ve helped me out but I haven’t actually got anything from it.
Therefore, I think it would be helpful to have the ability to put the star rating page after the video/text review page, or to change the button from ‘Submit’ to ‘Next’ and then make it clear that their star rating (plus any video/text review) is not actually submitted until they complete their details and hit the final submit button.
Thanks!
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Mostyn
12 months ago

Mostyn