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Your testimonials have been talking behind your back πŸ‘€ [Senja in Slack, Voice of Customer, and more]|

Hello there, friend!

We've been busy, so grab a coffee and let me walk you through what's new in Senja β˜•


1. Senja assists you in Slack πŸ’¬

Your team can now find the right testimonial without leaving Slack, and without messaging you to ask where it is. (We see you, marketing folks!)

Just mention Senja in any channel or DM and ask for what you need, the same way you'd ask a colleague. For example:

  • "Give me 3 quotes I can put on our pricing page"

  • "Find a testimonial from a SaaS founder I can send to a prospect"

  • "What do customers say about switching from our competitor?"

Senja searches all your testimonials and replies right there in the thread, with the full testimonial, who said it, and three quick links for you to open it in Senja, open the public page, or open it as an image ready to share.

This is a big one for sales and support teams. Next time a prospect asks "does this work for companies like mine?", the proof is one message away.

Already connected Slack to Senja? Give it a quick reconnect in your project settings. This will allow Senja to become your personal testimonial assistant in Slack πŸ€–

2. Analyze is now Voice of Customer πŸ—£οΈ

You've collected a pile of testimonials, and now Senja reads all of them for you and tells you what your customers keep bringing up. Super handy when you're writing website copy, planning a launch, or trying to figure out what to fix first.

  • Themes (available on Starter and Pro plans): See the topics your customers talk about the most, and the quotes that say it best. Copy their words or turn a quote into a ready-to-share image ✨

  • Run a report (available on all Senja plans): This is where you really get to know your customers. Find out:

    • the most common things your customers say about you

    • what they love about you

    • what they wish you'd improve

    • what life looked like before they found you

    • the words they use most to describe working with you

    Want to run a report on a different question? Type it in, and Senja will analyze your testimonials to give you the right answer πŸ”

    It's like sitting down with all of your customers at once, listening to them and taking notes, so your messaging, product, and next decisions are aligned with the people who use it. (Except you don't have to do any of that, because Senja just did it for you 😎)

3. Forms now save progress πŸ’Ύ

This was one of your most requested updates! Your customers won't have to start from scratch if something goes wrong halfway through, like their cat closing the form or losing their internet connection. Their progress is saved for 7 days so they can continue where they left off.

4. Ask for a video testimonial πŸŽ₯

Got a customer who already wrote you something lovely? They're the easiest people to ask for a video, and now it only takes a couple of clicks to do just that.

5. Contact us from your account menu πŸ“¬

We moved Contact Us so it's easier to find, and we'll already know which project and plan you're on, so you won't have to explain yourself twice anymore.

That's a wrap for this round. Go check it out and tell us what you think in the comments.

Olly, Rani, Nikolai, and I read every single one. We pinky promise πŸ’œ

Ana
Senja Customer Growth Marketer πŸ’œ

A new Wall of Love design is here πŸ’œ [plus a bunch of other awesome tweaks]

Try the new design in the Studio β†’

While we were in there…

We couldn't ship just one thing, so here's everything else that landed in Senja this week.

  • More room to breathe: tuck the menu away whenever you need extra space to work

  • A tidier navigation: things have moved to where you'd expect to find them, and your settings are one click away in the menu

  • Senja with AI and Rich Snippets have moved into the Studio, so everything you create lives in one place

  • Fresh copy/paste prompts in Senja with AI, for when you're stuck on what to make next

  • Thank Yous now live in Manage, right next to the rest of your customer love

  • Tags have a new home in your project settings

Spotted something you love? Tell us, and we'll add it to our own Wall of Love πŸ˜‰

If we missed something, drop it in the comments too.

Nikolai reads them all (and so does Olly, which is scarier).

Ana πŸ’œ
Senja Growth Marketer

New

Never run out of things to post - meet Senja Proof Reels

Your video testimonials are getting a new audience. Share them using Proof Reels in just a few clicks.


Order a reel like you'd order a coffee

You don't have to remember who said what, or sit and scroll for 40 minutes through your customer testimonials to figure out what part would be great to use, and then spend 2 more hours editing it into a video.

Go to Proof Reels, type any topic you would like to spotlight, for example: "How much time we saved our customers", and Senja goes through your videos, comes back with the customers who spoke about that particular topic, and cuts the most impactful pieces of those videos together.

It's like having an intern with perfect recall who is really, really good at editing (you can tell being humble is not my strong suit, but that is because this feature IS THAT GOOD).

It's super simple to use, so simple it will make you forget your default video editor!

Senja is your content source

Every video testimonial you've collected can be easily turned into a post, and now those posts can be fully edited-for-you reels. Which means the next time you're staring at an empty content calendar on a Sunday night, remember that you already have video content sitting in your Senja account, ready to be created in less than 2 minutes.

Make it weird if you want

Don't love the music that we added? Change it with one click.

You feel like the captions are too boring? Pick a different style, or colour them in word by word like a maniac. (I won't judge… I pinky promise.)

Is the background the wrong colour for this week's mood? Go wild, choose any colour you'd rather have in the background.

Post it everywhere, we don't discriminate

TikTok, Instagram, LinkedIn, YouTube - every size is already made for you, just select and download as per the platform you would like to post it on.

Which sadly removes your last remaining excuse for only ever posting to one platform. Sorry about that.

Why we made it

Because we are in a trust recession, your social proof can help you build trust and drive significant revenue. We know how time-consuming video editing can be, so we wanted to make sure that you don't have to spend too much time creating content. All you need is 2 minutes in Senja per reel.

Now that you have no excuses, go out in the world and share more of how amazing you are - tag @senjasocialproof on Instagram or send us a link when you post your Proof reel, and I will reshare it for some more love. Because as cringy as it sounds, we win when you win! And we love spreading the love.

Click here to make your first Proof reel!

Ana,

Senja Growth Marketer

New

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